Posted on June 08, 2022
by Huboo eCommerce Fulfilment

Oliver Ellis: JDE Coffee

Mujer en escritorio tomando una taza de JDE café

L’or and Tassimo are part of the Jacobs Douwe Egberts brand, who are the second largest coffee company behind Nestle. In 2021, they teamed up with Nescafe to create Podback, a coffee pod recycling scheme that provides recycling bags with each order of coffee pods.

The challenge

As a result of covid, direct-to-consumer sales exploded and they needed to source a fulfilment provider that could match the new demand, and fulfil orders of recycling bags at a higher capacity.

The L’or and Tassimo team were spending around 2 – 3 hours per week processing orders manually by scraping data from the EPI server pages and uploading order information manually.

Why they chose Huboo?

L’or and Tassimo needed a solution that had a rapid turnaround time and could be set up almost instantly to handle a larger number of orders per week. Huboo offered speedy set up times and also resolved the manual data processing challenge; by integrating directly with their own online store, saving human resources and streamlining business processes.

How has Huboo added value to your product?

“The flexibility and responsiveness of Huboo made the transition smooth and pain free. Their technological infrastructure has enabled our customers to make direct orders for recycling bags without needing to purchase coffee pods, helping us achieve our sustainability goals of recycling the coffee pods, and coffee grains too!”