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Russia & Ukraine – Service Updates and Suspensions

Posted on March 02, 2022
by Nick Pennington

Please be advised that due to ongoing current events, several of our delivery providers have suspended their services to Russia and Ukraine until further notice, and with immediate effect.

Any parcels we receive destined for Russia will be returned to the sender. We are monitoring the situation closely and will provide updates if any further changes are made. Please find service details of our various providers below, as sourced from their respective websites:

Service Providers

Royal Mail

Royal Mail

Start date: 28 February 2022
Latest Update: 2 March 2022
End date: Ongoing
Incident: Service availability

Update: Our service to Russia is still operating. We are continuing to work closely with Russia Post and will provide updates if there are any changes to our service moving forward.

FEDEX Cross Border

FEDEX Cross Border

Start date: 28 February 2022
Latest Update: 2 March 2022
End date: Ongoing
Incident: Service availability

Update: FedEx International Connect tracked service option: Russia Suspended

Update: FedEx International Connect untracked service option: Russia Suspended

Deustche Post / DHL

Deustche Post / DHL

Start date: 28 February 2022
Latest Update: 2 March 2022
End date: Ongoing
Incident: Service availability

Update: We have temporarily suspended DHL shipments to and from Ukraine, and also for inbound shipments to Russia.

PostNL

PostNL

Start date: 28 February 2022
Latest Update: 2 March 2022
End date: Ongoing
Incident: Service availability

Update: Due to the sanctions imposed by the EU on Russia, we are currently not able to delivery mail and parcels to Russia.

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