Artificial Intelligence (AI) tools are on the rise, accelerated by the phenomenal growth and adoption of ChatGPT. AI uses machine learning to automatically learn and improve from experience and can be applied in various ways to help businesses grow. There are several tools available for eCommerce sellers that can help maximise sales, retain customers, and add value to their services to help them grow. Here we’ve selected some of the best AI tools to grow your eCommerce business.
There are AI platforms designed to help in various areas of eCommerce. From website design and build through to listing optimisation and marketing, predictive modelling and analytics. We’ve carefully hand-picked some of the best AI tools available to help grow your eCommerce business.
Zyro – A website builder with AI components including content creation, blog title generators, heatmaps, and design support. Zyro helps to take the workload out of website creation through it’s roster of AI tools allowing individuals to create customisable websites and online stores.
Wix ADI – Wix ADI (Artificial Design Intelligence) is an AI website-building platform, creating custom websites for every user. The builder works by asking you about your business and your goals, and what tools you would like, and uses these answers to shape a website. You can also select design preferences to create a website in the style that you want.
Amazon Personalize – A machine learning service that provides personalisation and recommendations for customers. It works by using AI to quickly build and deploy curated recommendations and intelligent user segmentation at scale, helping to deliver the right customer experience at the right time and in the right place. This means that recommendations are optimised leading to more effective customer targeting utilising your own data.
Clerk.io – In Clerk.io’s product suite is ClerkCore, which is their proprietary personalisation technology that uses an algorithm designed and tailored to the needs of a modern eCommerce store by connecting people with products. It can instantly index entire product ranges and works across both off and online channels to provide data on customers and products to deliver outstanding user experience.
Clarifai – This powerful AI personalisation platform helps to optimise product search and discovery to deliver personalised product recommendations. Through similar product recommendations eCommerce sellers can improve conversion rates, reducing bounce rates, increase basket size and drive sales. It also leverages sentiment analysis to improve the whole customer experience. Clarifai offer one of the most compelling and complete AI eCommerce solutions on the market.
Vue.AI – Providing an AI-driven abandoned cart solution, Vue.AI help eCommerce sellers use personalised content to engage shoppers, increase return visits, and conversions. Using on-site recommendations and personalised omnichannel retargeting campaigns can help increase basket size and conversion, and this is where Vue.AI can prove to be a very powerful AI tool for eCommerce businesses.
Persado – An AI-powered platform that generates personalised language for eCommerce marketing campaigns. It leverages a vast, proprietary marketing communications knowledge base, advanced AI, deep learning models, and a decision engine to deliver precise language designed to motivate individuals to engage and act.
Albert – This is a platform driven by AI that helps eCommerce companies optimise their advertising campaigns and measure their performance. It does so by self-optimising cross-channel campaign design and management providing holistic and agile channel strategies and execution. Predominantly this tool operates in your paid, social, and programmatic accounts.
Ocoya – Ocoya’s technology is an AI-powered content marketing platform that creates, auto-generates and schedules content for social media and blogs. It integrates with all of the top social media platforms and also eCommerce platforms such as Shopify and WooCommerce.
Adzooma – this is a tool created to help simplify your online marketing by managing your local listings, reviews, SEO, paid ads and more in one single platform. You’ll also access a comprehensive holistic dashboard for reporting, helping you to measure performance and campaign success.
Bluecore – A marketing automation platform utilising AI that helps ecommerce businesses personalise email campaigns and product recommendations. It’s solution takes retail data and turns it into powerful one-to-one campaigns. This platform allows you to communicate with shoppers as soon as they land on your site which runs off a broad set of behavioural and product triggers using a retail-specific trigger library.
Flowrite – This AI email writer uses your instructions (normally a couple of short sentences) to generate unique personalised messages. It’s one-click generator creates emails in seconds with the added functionality of creating your own smart templates too. You can also toggle the tone of your email from casual to formal, friendly to polite and respectful with just one click.
Inbenta – An AI-powered platform that provides natural language processing, machine learning, and chatbot capabilities for customer service. Their patented Neuro-Symbolic AI 4-in-1 platform powers interactions with customers to give the best answers to even the most complex questions. Combining machine learning with symbolic reasoning, the platform seeks to provide the best experience for customers to keep them happy, automate responses to repetitive queries and deliver engaging and efficient support.
Watson Assistant – Designed to deliver consistent and intelligent customer care across all channels and touchpoints with conversational AI. This is a conversational AI platform that removes the friction of traditional support and delivers exceptional customer care at scale. This combination helps boost customer satisfaction while reducing costs, a powerful duo.
DataRobot -DataRobot have developed an AI-powered platform aimed at retailers called AI Cloud for Retail. It automates the process of building, deploying, and maintaining predictive models for eCommerce businesses. AI Cloud for Retail delivers data-driven solutions to optimise operational efficiency such as forecasting demand for staffing using consumer buyer habits.
Salesforce Einstein – An AI platform that provides predictive analytics, natural language processing, and machine learning capabilities. Salesforce Einstein enables you to get rich insights and data for past customer interaction, which you can use to strengthen relationships, prioritise leads, cases and campaigns to boost sales and revenue.
InData Labs – An AI-powered image recognition tool that allows ecommerce businesses to tag and organize product images, and improve search functionality. Using custom image recognition InData Labs can create bespoke solutions to detect, recognise and identify objects from raw images and amplify product classification.
Klevu – An AI-driven search platform that provides natural language processing, machine learning, and search capabilities for eCommerce websites. Klevu’s AI eCommerce solution connects shoppers with products they want to buy, enhancing your search and product discovery journey by using customer intent data and improving conversion rates and increasing revenue.
Syte – AI tagging and merchandising. Syte uses visual AI to automatically tag products with unique, accurate, and consistent attributes. This platform really comes into its own on marketplaces working with multiple brands, so it is perfect for marketplace sellers. The AI tagging solution standardises product date for a better customer experience.
Smartzer – An AI-powered video platform that allows eCommerce retailers to create interactive and shoppable videos. Smartzer has integrations in place with Shopify, Magento, BigCommerce and WooCommerce and enables eCommerce businesses to create highly engaging live shopping events via eCommerce and social commerce channels.
Fulfilment remain reliant on human interaction with support from more traditional technologies such as barcode scanning and conveyor belts, however, there are many supplementary services that are benefiting from this advanced data processing and decision-making technology that can improve the fulfilment process. In fact, studies suggest that AI has the potential to add $1.3 trillion to the global economy in the next 20 years if used to improve supply chain and logistics management.
Logility– Logility’s Demand AI+ tool utilises AI and ML algorithms to analyse historical data, market trends, and external factors to provide accurate demand predictions. It helps businesses optimize inventory, reduce costs, and enhance customer satisfaction,
leading to efficient and data-driven supply chain management.
Hypersonix.ai– Hypersonix use generative AI for pricing, inventory, and competitor Insights. Their product, ProfitGPT, automates the analysis of your product’s prices, promotions, competitors, and inventory so you can make the decisions that deliver actionable insights that drive product sales and margin growth
Got your inventory data and forecasting tools sorted? Huboo can help you turn this into an efficient, fulfilment operation for your business. Speak to one of our experts!
There is no need to fret. Whilst embracing and introducing AI platforms can help streamline your operations and boost your eCommerce business, humans still are at the very heart of eCommerce. Here at Huboo our unique hub model provides a human-centric approach to eCommerce order fulfilment combining great people and smart technology to enable businesses to grow and fulfil their potential.
To find out more about our solution and how we can help your business grow, get in touch.
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