eCommerce Shipping: Everything you need to know

Take advantage of the economy of scale by gaining access to our specially negotiated rates with local and international top couriers.


Fulfilling eCommerce orders with Huboo gives you access to a huge range of couriers and shipping services to suit your needs.

From domestic deliveries from our warehouses across the UK, Spain, Germany and the Netherlands, to International and B2B shipments, our experts continuously add to, monitor and negotiate with our network of providers to ensure you have access to the best shipping services for your eCommerce business.

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Our Courier Network:

Royal Mail

Royal mail is the UK’s oldest postal service and courier, delivering letters and parcels directly to the customers home or work address for over 500 years, with over half of their delivery routes wholly or partially on foot for a more sustainable delivery method. We offer Domestic and International services with Royal Mail.
Service Updates


In addition to home deliveries, Evri has a wide network of ParcelShops and lockers where customers can conveniently collect their deliveries and make returns without relying on a courier coming to their address. Offering standard and express services within the UK, Evri can be a cost-effective solution for online stores.
Service Updates


FedEx is a global courier offering domestic and international delivery that is popular across the UK, Spain and the Netherlands. Their service offering includes a range of priority and guaranteed delivery methods that make them a great choice for more businesses that need a more premium service. We offer Domestic and International services with FedEx
Service Updates


We work with Norsk for International shipping from our UK warehouses. Helping our clients expand their audience and reach new customers around the world.
Service Updates

Deutsche Post

We work with Deutsche Post from our UK and German warehouses for international shipments and domestic delivery in Germany.
Service Updates


We work with DHL for both domestic and international shipments from the UK, German and Netherlands warehouses. We can offer businesses both standard and express services with this courier.
Service Updates


We can offer UPS International shipping from our warehouses UK and Spain, as well as domestic delivery throughout spain.
Service Updates


We can offer domestic and international shipping with GLS from our warehouses in Germany and Spain.
Service Updates

More +

Many more including PostNL, Correos and Maersk eCommerce. Our experts can help you to find the best shipping service for your needs.

Why does Shipping matter?

Shipping is the final step of the fulfilment process and involves transporting goods ordered from an online retailer to the end customer, usually via a courier such as Royal Mail, Evri or FedEx. It plays a pivotal role in a brand’s success and here’s why:

60% of global consumers expect same, next, or two-day delivery

73% of buyers have abandoned a cart because they had to pay a delivery charge

Shipping costs can account for up to 10% of an ecommerce businesses expenses

Choosing which courier to use, what services to offer and what to charge can therefore not only impact your conversion rate, but also how you stand out from your competition and even your profitability. Finding a solution that balance between these competing needs can be a headache, so how do you know which is the right choice?

ecommerce sostenible

What do you need to consider when choosing a delivery method?

Where are you sending the shipments?

Do you ship domestically, internationally, or both? Do you want to offer the same style of service and customer experience for any destination or do you feel it beneficial to tailor this based of the end customers destination?

Whats the most important factor for your customers?

What is the most important factor for your particular audience – Price? Convenience? Reliability? Looking at your products price point, re-order rate, and average basket size, as well as your conversion rate, can give you a good indication of what is more important to your particular customers.

What size are your shipments?

Are your shipments generally small parcels, large items, or a mix of both? This should be a major factor in selecting the correct courier for your business. At Huboo we have a varied range of couriers who specialise in all shapes and sizes of delivery, internationally and domestically.
We provide you with real-time order and inventory data and accurate tracking, alongside customised reports that include buying habits, sales metrics and customer insights which help to fuel your business growth.

How quickly do your customers want the goods?

Are your customers willing to wait for standard shipping, or do you need express options? We all want our purchases as soon as possible but some items are more time-sensitive than others, whether this is something perishable, or needed for a special date such as gifts.

Do your have any special requirements?

Do you handle fragile, high value, perishable, or restricted items that require extra care?
From age verification, to special labelling some goods require special attention from the couriers to ensure they arrive in good condition and are compliant with laws and regulations.

Protecting against lost or damaged shipments

  • 8 Million
    Parcels are lost or stolen in transit each year in the UK
  • 36%
    of consumers would not order from a retailer again if they received damaged goods

Logistics is a challenging industry. With so many moving parts across the country, it is an unfortunate truth that even the biggest and best couriers can come up against damages and lost parcels from time to time.

In order to reduce this rate, choose a courier with a high on time delivery rates, and check this regularly to ensure the quality of service remains high.

Use a tracked service so you can accurately see when your shipments have been delivered.

Use Huboo Extra – Our enhanced liability for transit-related loss or damage on an item or account level. Helping our clients to rest easy with their highest cost products, or whole account, covered during the shipping process.

  • Most couriers will have similar cut-off dates for guaranteed delivery before Christmas, however, if you want to keep selling online right until the last possible moment, consider adding a special delivery service such as Royal Mail’s guaranteed by 9am next day option.

  • A shipping policy is a document that answers many of the common questions your customers will have about delivery from your store. It’s good practise to have this linked in the footer of your website where it is easily accessed and must be maintained with any updates or changes. Common things to include are:

    ⇒ Order processing times

    ⇒ Domestic and International shipping options

    ⇒ Order cancellation policy

    ⇒ Shipping costs

    ⇒ Returns

    ⇒ Service disruptions

  • Huboo has experts at alcohol fulfilment who will be able to advise you on any restrictions for the locations you wish to ship to. Speak to one of our team today.
    You will also find a list of restrictions on each couriers website for more information.

  • Please check the providers own websites for updates to their services:
     (UK) – Service Updates

    Royal Mail (UK) – Latest News

    EVRI (UK) – Evri News

    DHL (UK) – Live Service Updates

    Deutsche Post (DE and International) – Current information and notes

    Post.NL (International) – Service Status

  • ⇒ Deutsche Post DHL
    ⇒ DPD
    ⇒ Hermes
    ⇒ GLS
    ⇒ UPS

  • ⇒ Correos
    ⇒ Seur
    ⇒ DHL
    ⇒ UPS
    ⇒ Fedex

  • ⇒ PostNL
    ⇒ DHL
    ⇒ GLS
    ⇒ UPS
    ⇒ Fedex

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