Fulfilment costs with Huboo are dependant on the size and quantity of your goods, and are made up of the following elements:
This page shows fulfilment costs with dispatch from the UK.
For other European locations, please select your preference.
Fulfilment costs with Huboo are dependant on the size and quantity of your goods, and are made up of the following elements:
To give you a true end-to-end fulfilment cost, our standard carrier prices are inclusive of:
Inbound receiving of the goods to our warehouse*
First Pick
Shipping with a leading courier (Evri, Royal Mail, Fedex)
If you ship multiple items in a single package, there will be a charge of £0.79 per additional item.
Please note all prices exclude VAT.
Please note all prices exclude VAT.
Boxes are not included. To discuss using bespoke packaging including eco (plastic free), boxes or custom branded wraps, please contact us directly.
We offer two straightforward storage solutions designed to meet the needs of your business while providing maximum transparency and simplicity.
Depending on your storage requirements you will be enrolled on to one of the below:
1. Item storage
We track the storage of each item individually from the moment it arrives at our fulfilment centres. For the first two months, any stock held on your hub will be stored for FREE. After this initial period, a small monthly storage fee will apply.
2. Replenishment service
A single set cost for each storage location used to hold single SKU stock. This £9.95 weekly cost per location will cover:
State of the art inventory management
Storage of the goods
Replenishment to the Hub
Our subscription cost covers all the manual account related activity that goes into maintaining quality service as order volumes increase. These include:
Dedicated Hub Manager
In-House Customer Service
Technical Support
Fulfilment Dashboard
During peak 2023, we picked, packed and shipped over 1.3 million orders from our warehouses thanks to the impressive growth of our eCommerce merchants.
Subscriptions helped enable this growth during a busy period.
We hired and trained 100+ hub managers to ensure our customers had high-quality, consistent fulfilment. We didn’t use any agency staff. We achieved 99.9% picking accuracy and resolved 96% of customer service queries on time.
Read more about how our human approach supported by flexible, end-to-end technology enables growth.
Payment for loss or damage during transit from Huboo to the customer.
Huboo Extra applies to B2C (not B2B) orders and shipments.
Reduce WISMO queries and drive customer loyalty with branded tracking emails. Send personalised notifications, from your brand, keeping your customers engaged & informed post-purchase.
We can offer a range of kitting and bundling option to fit the needs of your business.
From assembling gift sets, hampers and subscription boxes to labelling and packaging products.
International surcharge:
Courier companies are adding a temporary surcharge onto shipments outside of the UK. Therefore, Rest of the World Shipments will be subject to an international surcharge of £3.92 Per Kilo.
Fuel surcharge:
Some courier companies have an additional fee on top of basic shipping rates. These charges are designed to help these carriers cover the costs associated with fuel given the fluctuation in fuel prices.
We’ve got everything in place to help you reach more customers in more places. Our UK & European network of fulfilment centres and our global couriers fulfil eCommerce orders all over the world, so you can seamlessly grow your business with confidence. Please contact us for per country quotes.
Express Delivery Options (Guaranteed before 1pm, includes receiving, picking and postage costs). Prices available on request.
A return handling fee of £3 is applicable per return.
2:30 PM for Standard Orders and 4:30 PM Prime Orders Only
