Our fulfilment process

In just a few simple steps, you’ll be selling, growing and focusing on the things you enjoy most.

 

How Huboo works

eCommerce Order Fulfilment in a few simple steps

1. Sign Up

Simply fill in some details about you, your business and your order fulfilment needs.

2. Choose your products

Add your products to Huboo by selecting them either one at a time or by bulk upload and tell us how we should recognise them e.g. by a barcode, item number or your own custom identifier.

3. Ship your products

You can do this yourself or have your manufacturer send to us directly. You can choose to send your products ready to post, or let us do the packing for you. We’ll let you know once your goods have arrived!

4. Customer orders

Customers order your products. We take care of the picking, packing and posting.

5. Keeping you up to date

Your Huboo dashboard allows you to track your inbound goods, monitor stock levels and sales in real-time.

6. Billing

You’ll see your daily costs and volumes on your dashboard so there will be no nasty surprises or unexpected fees. Order fulfilment sorted!

Watch the video and see how our order fulfilment works:

Why our order fulfilment is different: The Hub Model

Our Hub model consists of creating micro-warehouses within our larger warehouses. Instead of walking miles and miles inside to reach the picking locations, our teams walk far shorter distances in our micro-warehouses, thereby reducing the time spent picking products. This difference dramatically improves the fulfilment efficiency and allows us to reduce costs. It means you get a better service and we respond quickly and intelligently to your needs.

Benefits of the Hub Model

Dedicated Hub Manager

We’ll  provide you with a dedicated warehouse team member who will get to know your business and products inside/out, acting as an extension of your team. Speak directly to the team picking and packing your products through our case system so you can stay close to the action.

Perfect Picking Devices

After all the work you put into optimising your listings and generating an order, the last thing you need it for the wrong items to be shipped. Huboo has a verified  99.9% picking accuracy rate, powered by our dedicated warehouse teams and the custom-built technology that goes into our perfect picking devices.

Personalised Service

Our hub model and eCommerce-native processes enable us to adapt more easily to the needs of your business. Want to run a one-off project or subscription service along side your standard sales? no problem. We can temporarily expand your hub, create fast-line picking or kitting processes to support your growth. You can even brand your hub with custom boards to support your marketing efforts.

Endless opportunities

We integrate with over 30 eCommerce marketplaces, platforms and couriers across the UK and Europe so you can sell in more places, to more people with absolute ease.

See our Hub Model in action:

“As we grew our DTC channel, it made sense for us to choose a dedicated DTC fulfilment partner. We needed a company whose expertise in DTC fulfilment would provide us the flexibility to offer more personalised experiences to our customers, with custom bundles, bespoke packaging and inserts, as well as ensuring our orders are always dispatched within 24hrs.”
Greg Forrest Ops Manager
The way that Huboo’s WMS links to Shopify, and how it runs our inventory management, is all very effective. Integrating seamlessly with other platforms such as WooCommerce, in addition to the API with bol.com is impressive, and it allows us to scale the system with ease. This is one of the key reasons why we joined Huboo.
Elzemiek van Berkel Owner & Founder
I initially found Huboo on Instagram. After asking small business owners who they use for fulfilment, Huboo popped up a few times. We originally shipped through Amazon, but as soon as me and Dean, our CEO and co-founder, spoke to Rob (our BDM), that was it for us. We loved the familiar, family-style approach of working. Huboo feels like an extension of our team; that’s what we were looking for, and that’s what we found. I would recommend Huboo to anyone; I think they’re the best in the business, and we’re grateful for you guys.
Hermione Underwood UK CEO
Our experiences working with Huboo on its TikTok Shop integration have proved to us that it’s possible to incorporate additional social sales channels into the mix without disrupting our ongoing fulfilment operations – giving us confidence to continue ramping up social selling via TikTok over the months ahead.
Joshua Rosen Chief Operating Officer at JustWears

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