What is cross-border order fulfilment?

Cross-border order fulfilment has two meanings: to fulfil an international order or to have stock in multiple countries to reduce the order fulfilment time.

What are order fulfilment costs?

Order fulfilment costs are charges or expenses to store products in a fulfilment warehouse, process orders, pick and pack items and ship them.

How our order fulfilment works

Order fulfilment is the process of receiving, storing, picking, packing and delivering customer orders.

It can be complex to manage all of these steps on your own, especially when your business is growing. But our unique order fulfilment model makes it easy and straightforward.

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How Huboo works

eCommerce Order Fulfilment in a few simple steps

1. Sign Up

Simply fill in some details about you, your business and your order fulfilment needs.

2. Choose your products

Add your products to Huboo by selecting them either one at a time or by bulk upload and tell us how we should recognise them e.g. by a barcode, item number or your own custom identifier.

3. Ship your products

You can do this yourself or have your manufacturer send to us directly. You can choose to send your products ready to post, or let us do the packing for you. We’ll let you know once your goods have arrived!

4. Customer orders

Customers order your products. We take care of the picking, packing and posting.

5. Keeping you up to date

Your Huboo dashboard allows you to track your inbound goods, monitor stock levels and sales in real-time.

6. Billing

You’ll see your daily costs and volumes on your dashboard so there will be no nasty surprises or unexpected fees. Order fulfilment sorted!

We’re not like other order fulfilment companies. Here’s a step-by-step comparison of our fulfilment process.

Goods In

Goods In is the process by which fulfilment centres receive inventory from merchants or suppliers. It is essential to ensure that goods are accurately received and stored in the warehouse.

⇒ The warehouse is notified of the items you are sending.
⇒ The goods are received at the warehouse.
⇒ The goods are checked for quantity and quality.
⇒ The goods are stored.

With our free Huboo dashboard, you can monitor every stage of the goods in process. After signing up, register the products you are sending to to Huboo and how we can identify them. We’ll let you know once your goods have arrived. You can send your products ready to post, or we can do the packing for you.

Warehousing & Storage

Warehousing storage is the process of storing goods in a warehouse for a period of time before they are picked, packed and dispatched. A reliable fulfilment provider will efficiently store your inventory in a secure warehouse, ensuring easy picking and seamless inventory management, all backed by top-notch warehousing infrastructure.

Warehouses are typically large, industrial buildings that are designed to store goods.

However, we have a new concept for warehouses. Our unique model creates micro warehouses inside larger warehouses. Our hubs replicate a complete fulfilment centre in a small space, with a dedicated team to store, pick, pack, and dispatch your products. They will know everything about your business and requirements.

We offer free storage for two months if you meet our requirements – Ts&Cs apply. We also offer additional storage services like deep storage.

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Customer orders

Whether a single item or multiple items, your customer places an order and new stages of the fulfilment process begin: pick, pack and dispatch.

Your customers can order using a D2C website or via marketplaces. Huboo is able to integrate with all the systems you need.

We’ve also got everything in place to help you reach more customers in more places. Our UK & European network of fulfilment centres fulfil eCommerce orders all over the world, so you can seamlessly grow your business with confidence.

Shipping

Once packed, the products from each order are ready to be dispatched to the end customer via a courier service like Royal Mail, Evri, or FedEx. To offer an excellent customer service, eCommerce businesses usually send custom-branded emails updating their customers on order delivery statuses.

Huboo offers Personalised Courier Emails services.

And to save you time and money on courier negotiations, you can integrate with one of our international courier partners – and get Huboo Express rates. Or you can integrate your existing courier service and plans with us.

Order fulfilment for business of all sizes

Large and Enterprise order fulfilment

Our tailored solutions adapt to the speed and scale modern business demands, driving efficiency and growth for businesses with a high volume of orders. Large businesses often outsource their order fulfilment to third-party logistics (3PL) providers.

3PL providers like Huboo have the expertise and resources to handle a flexible and scalable order fulfilment process, developing bespoke integrations, custom processes, and tailored reporting. Read more.

Start ups and SMEs order fulfilment

Start ups and SMEs can outsource the complications of fulfilment and integrate effortlessly with the most popular sales channels and marketplaces. Read more.