We help your Subscription Box Business grow by taking care of all your eCommerce fulfilment needs.
Offering a subscription can be a great way to drive customer loyalty through convenience, but it is not just your customers that stand to benefit.
Regardless of whether you are shipping a curated selection of products for your customers to discover each month (such as Glossybox or StitchFix) or an automated replenishment of products they re-order regularly (think dog food, ink cartridges or toiletries), a subscription model helps to:
✔️ Make sales more predictable and easy to forecast
✔️ Improve cashflow
✔️ Increase customer loyalty and lifetime value (CLV)
✔️ Provide greater insights into product usage
It is common to ship subscription boxes to all of your subscribers on the same day of the month which creates a resource planning a nightmare for both space and labour.
If you send 1,000 subscription boxes on the same day, that means you need to store all the packaging, products and inserts for that volume of orders for a short period. You also need extra staff to prepare these boxes during specific days or weeks.
A fulfilment partner can help you manage these fluctuations.
1. Receiving stock
We recommend sending goods for nominated day dispatch, two weeks before hand. This gives our teams plenty of time to book in the stock and to allow for any small delays that occur before they reach our warehouse.
2. Sharing subscription orders with us
Connect your sales channel with us via our existing integrations with popular sales channels or a CSV upload. Popular methods for managing subscriptions such as ReCharge, connect directly with your Shopify store which can be integrated with our dashboard within a few simple clicks. No technical work, no delays and no cost.
Find out more about our Shopify fulfilment3. Customise your orders
Offering a few variations, free gifts or other inserts? How about custom packaging that changes each month? No problem. We have a bundles function within our dashboard that allows you to curate the contents of the order.
4. Kitting or packaging
With advance notice of the orders our teams can help with any final stage assembly or prep that may be required before the subscription orders are labelled and dispatched. This ensures fast, on-time dispatch.
5. Dispatch
The orders are dispatched on the nominated day and the tracking information is passed back to the sales channel to trigger any onward marketing automated. Alternatively you can opt into our personalised carrier emails and keep your customers informed of the progress of their order.
